Comments & References

The comments below reflect the encouraging words from past, and current clients who have availed themselves of the resources provided by Sara Olson.

"I have a folder called Quality Factor and in that folder are all of the various notes that I have from our meetings as well as all the documents that we have received over the years. As a body of work, it is really great to have as reference material as issues arise in the office or in my other work settings."

– Dr. Yvonne Fried, MD – Ashland Center for Women's Health

"Thanks for the positive reinforcement. The more things change the more we adapt to be in front of the curve ˜ greatly aided by your direction to keep us on task!"

– Paige Lenuson, Chief Operating Officer – Sports Medicine Oregon

"QF programs make practices dedicate a specific time to risk management and its implementation. It is important that both a MD leader and business manager attend the meetings because changes in office procedure almost always involve both the office and medical staff. The program is value added to the doctors with regular, valuable contacts with risk management tips. Often projects are selected simply by the conversations that we have."

– Dr. John Donovan, MD – Willamette ENT

"The Quality Factor program has given us tools to do risk management that are simple, effective and have been readily accepted by our staff."

– Dr. Lee Cordova, MD – Pacific Medical Group

"The QF Program has provided a very usable framework around which we organize projects that investigate and improve the quality of workflow in our offices. It is effective and thus far minimally intrusive."

– Dr. Frank Kurz, MD – Cascade Physicians, P.C.

"I also wanted to say thanks for all the guidance you've given me and the tools for change. It's been a rewarding experience!"

– Dr. Samantha Marshall, MD – Associates in Family Practice